Net Promoter Score (NPS) of 67
In the last Vilja customer survey executed in November 2025, Vilja received a Net Promoter Score (NPS) of 67. Industry standard in SaaS B2B companies are around 30-35. “We highly…
• Superior customer experience: Modern “My Pages” built for self-service and automation
• User friendly and extensive back-office: Designed for easy product management, smooth servicing and rich compliance functionality
• Complete end-to-end solution with modular approach: Cover the full customer life cycle, KYC & servicing, both at onboarding and recurring